Epic Consulting Services

Navigate complexities, maximize efficiency every step of the way.

Managing each phase of your Epic system is no small feat. Medix Technology offers advisory, implementation, optimization (including workforce rationalization, system upgrades and clinic refresh) and on-demand support to help you realize ROI that only true expertise brings to Epic projects.

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The healthcare industry has been going through a transformation, leaving many healthcare organizations grappling with the consumerization, digitization and regulations. Medix Technology partners with you to change these challenges into opportunity.

Partner with the Epic advisor you need.

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Medix Technology helps take your system to the next level and supports ongoing implementation of Epic modules.

From developing the timeline to training and go-live, Medix Technology is your partner in ensuring your implementation elevates Epic’s efficiency and functionality across your health system.

Our Process

  • Work with vendor and client on developing timeline, resource requirements and total cost
  • Develop and maintain project timelines
  • Lead team through successful developing, testing and deployment stages
  • Manage risk and issues list
  • Create status reports and obtain senior leadership involvement where required
  • Develop and manage budget
  • Configure application to meet the needs of the agreed organizational scope

What We Deliver

  • Project timeline, budget and resource requirements
  • Status reporting at the project and executive level
  • Issue and risk associated with the project and a tracking process
  • Training, go-live and command center strategies

Ready to start your next implementation?

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EHR Transformational Services

You just implemented Epic. Partner with an experienced team with proven solutions to help you optimize it.

Medix Technology offers unique solutions to optimize any milestone of your Epic journey. Whether you’re implementing a new module (such as Beaker), planning for upgrades, or simply have staffing challenges, our team is ready to positively impact your health system.

See how Medix Technology can guide your journey toward an optimized EHR:

  • Clinic Performance Improvement
  • Physician Satisfaction and Efficiency
  • Honor Roll, Gold Stars and Upgrades
  • Strategic Planning and Alignment
  • Revenue Cycle Performance Improvement
  • Virtual Care Strategy
  • Population Health
  • Patient Engagement
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Optimizing your EHR soon? Download our white paper, “Six Steps to EHR Optimization Success,” today.


On-Demand Epic Support

Break constraints of temporary staffing and consulting services. Maximize productivity and efficiently meet your health system’s IT needs with Medix Technology.

Our services include Tier 2+ support requests, micro projects and support for strategic projects.

Compared to managing IT business requirements internally, Medix Technology’s on-demand Epic support:

  • Reduces spend on non-strategic activity
  • Allows focus on innovation vs. maintenance
  • Increases level of support, cuts ticket backlog and/or time-to-resolution
  • Eliminates hiring and retention challenges for Epic support staff
  • Stabilizes IT budget, makes it more predictable

How it Works:

  • Select the appropriate level of monthly support based on your anticipated needs (Platinum, Gold, Silver, Bronze)
  • An Medix Technology expert provides requested services on a time basis
  • Your Service Delivery Manager will be responsible for ensuring the service request is delivered on a timely basis and the appropriate resources are allocated
  • Expert on demand services can be delivered on-site, or remotely

Not sure how many hours you’ll need?
Sign up for any level of subscription and upgrade or downgrade anytime you need it. If you don’t use all of your hours, they roll over month to month. If you need more hours but don’t want to upgrade you can book more at a discounted rate your subscription provides.

Get the support your Epic system needs today.

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